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FAQ
Do your clothes run small/large? How can I ensure I get the right fit?
Sizing is mentioned at the bottom of applicable product descriptions. Our clothes are made with comfort in mind, meaning most run large/baggy.
What are your standard shipping times?
We pride ourselves in our fast shipping from the USA. Our processing time is typically 1-2 days and domestic shipping is typically under 5 business days.
What is your return/exchange policy?
Return Policy
At Electric Drip, we strive to ensure all of our customers are completely satisfied with their purchase. If for any reason you are not fully happy with your order, we accept returns or exchanges within 30 days of delivery.
Returns
To initiate a return, please email us at electricdripfestivalwear@gmail.com with your order number and reason for return. We will request you ship back the item to our location. Once the item is received back at our location in unused and unwashed condition with all tags attached, we will refund the purchase price of the item, minus the original shipping costs.
Exchanges
If you would prefer to exchange for a different size or style, please follow the same returns process above and note in your email that you would like to exchange rather than return. We'll exchange the original item for your preferred replacement at no extra charge once received, as long as the original is unused and unwashed with tags.
Exceptions
All sale and clearance items are also final sale.
Please allow 5-7 business days after we receive your return for it to be processed and the refund issued to your original payment method. If you received a defective or incorrect item, please contact us right away for a free return label.
We hope you love your Electric Drip rave wear, but if not, this hassle-free return policy allows you to shop confidently. For any other questions, our customer service team
How should I wash/care for the rave wear clothing?
Please follow the washing instructions on the tags of our products. We advise drying on low heat.
Anything with chains is advised to be removed, if possible, or wrapped up to avoid damage to washing and drying machines.
How often do you release new rave wear designs?
New releases are dependent on the success of the previous drop. We aim to introduce 1 new piece every 6-8 months. We will let you know on social media or through email when this does happen.
Can I only buy Electric Drip products online?
Currently Electric drip is offered online through this website as well as Rave Camp in Tempe, AZ. We will also attend certain festivals as vendors throughout the year.